We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Sites.
This personal data includes your:
We collect additional personal data from you to enable particular features within our Sites. For example, we request access to your phone’s location data to log your run route, your contacts to allow you to interact with your friends, your calendar to schedule a training plan or your social network credentials. This personal data includes your:
We comply with local laws and do not allow children to register on our Sites when they are under the legal age limit of the country in which they reside. We will ask for parental consent for children participating in JeansTrack experiences and events.
When using our Sites, we also provide in-time notice or obtain consent for certain practices. For example, we will obtain consent to use your location or send push notifications. We may obtain this consent through the Sites or using the standard permissions available on your device.
In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.
We use your personal data in the following ways:
When you use our Sites, we will use your personal data to provide the requested product or service. For example, if you make a purchase on jeanstrack.com or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.
In many cases, to use particular features within our Sites you may need to provide JeansTrack with additional data or additional consent to use particular data in a certain way. For example, to share content on social media, you may be required to provide your social media account credentials to sign in.
When you consent, we will send you marketing communications and news concerning JeansTrack’s products, services, events and other promotions. You can opt-out at any time after you have given your consent.
If you are an existing customer of JeansTrack (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar JeansTrack products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us as well as information from other JeansTrack products or services - such as your use of JeansTrack’s Sites, your participation in JeansTrack events and contests - to personalize communications on products and services that may be interesting for you.
We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Sites.
We use data about how our visitors use our Sites and services to understand customer behavior or preferences. For example, we may use information about how visitors to jeanstrack.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.
We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
To process your personal data, we rely on certain legal grounds, depending on how you interact with our Sites.
JeansTrack shares your personal data with:
We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).
When you use certain social features on our Sites, you can create a public profile that may include information such as your screen name, profile picture and hometown. You can also share content with your friends or the public, including information about your JeansTrack activity. We encourage you to use the tools we provide for managing JeansTrack’s social sharing to control what information you make available through JeansTrack’s social features.
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data.
We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside of the EEA or Switzerland that do not provide an adequate level of data protection. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection rules; this includes signing the EU Standard Contractual Clauses, verifying the recipient has adopted Binding Corporate Rules or adheres to the EU-US and Swiss-US Privacy Shield Framework. Where personal data is transferred within JeansTrack, we use an intragroup data transfer agreement.
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
If you like would to request a copy of your personal data or exercise any of your other rights, please contact us using the contact details in the “Question and Feedback” section below.
Opting Out of Direct Marketing
If you have a JeansTrack account, you can opt-out of receiving JeansTrack’s marketing communications by modifying your preferences in the "view or change my profile" section of our Sites. You can also opt-out by modifying your email or SMS subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message. Alternatively, you can contact us using the contact details in the “Question and Feedback” section below.
JeansTrack collects information, which may include personal data, from your browser when you use our Sites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Sites such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.
Third parties may also collect information via Sites through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
You can always change your preference by visiting the "Cookie Settings" at the bottom of each page of our Sites.
For a comprehensive and up-to-date summary of every third-party accessing your web browser (through JeansTrack Sites or otherwise), we recommend installing a web browser plugin built for this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Sites more efficient and some of our services will not function properly.
Our Sites allow you to interact with a wide variety of other digital products and services. For example, our Sites can integrate with third-party devices for activity tracking, social networks, music streaming services and other digital services.
If you choose to connect your JeansTrack account with a third-party device or account, your privacy rights on third-party platforms will be governed by their respective policies. For example, if you choose to share your JeansTrack activity on third-party social media platforms, the policies of those platforms govern the data that resides there.
Our Sites may provide links to other (third-party) websites and apps for your convenience or information. Linked sites have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites, or the privacy practices of the websites or apps.
If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact Consumer Services.
You may also send us an email at email@example.com.
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.