Dear customer, below we explain how you should make the return and exchange process.
To make an exchange for a different size or for another garment you must make a new order and return the products following the instructions that appear below.
1-. Enter your customer account and search the order in "order history"
2-. Select your order from the list and click on "See details".
3-. Slide your screen down and the details of your order will appear. Select the products you want to return, indicate in a small comment what is the reason and click on "Make an RMA return". *
4-. -. Once arrived at this point, everything is our matter, in a short period of time you will receive news.
Thanks for everything and we hope to see you again by www.jeanstrack.com
*If you do not see the boxes to select the items, check the date, you probably have exceeded the 14 days for the return.