JEANSTRACK guarantees same-day dispatch to the carrier for all orders placed before 1:00 p.m. (Spanish time) from Monday to Friday, as long as the items are in stock and the order is not placed on a Saturday, Sunday, or public holiday. In such cases, the order will be processed on the next working day.
Please note that delivery times are calculated in business days and may be affected by local or national holidays.
Also, if the chosen payment method is bank transfer, the order will not be shipped until the bank confirms the payment.
Orders are dispatched from the warehouse Monday to Friday (except Saturdays, Sundays, and holidays) at 1:00 p.m.
⚠️ Note: Orders cannot be shipped to P.O. Boxes.
Our shipping options are as follows:
Spain – Mainland:
✅ Free shipping on orders over €80
📦 Delivery time: 2–4 business days
🚚 Shipping cost (VAT included):
• Free for orders over €80
• €4.90 for orders under €80
🔁 Return cost: Free for the first return
STANDARD SHIPPING: Delivery times above apply to orders placed Monday to Thursday before 1:00 p.m. No deliveries are made on Saturdays.
Spain – Balearic Islands:
📦 Delivery time: 2–4 business days
🚚 Shipping cost (VAT included): €4.90 on all orders
🔁 Return cost: €4.90
Spain – Canary Islands:
📦 Delivery time: 2–4 business days
🚚 Shipping cost (VAT included): €7.90 on all orders
🔁 Return cost: €7.90
For orders shipped to the Canary Islands, VAT (21%) is not applied, but customs duties may apply. Jeanstrack covers the export DUA, and the customer covers the import DUA.
We cannot determine the exact amount of taxes the customer will pay upon receipt, as it depends on I.G.C. and Canary Islands customs.
As a general estimate (not fixed), import and customs processing fees usually range between €25 and €50, in addition to the applicable IGIC tax.
(We are not responsible for any changes made by customs without prior notice.)
INTERNATIONAL SHIPPING:
ZONE 1:
France, Italy, Austria, Germany, Belgium, Netherlands
📦 Delivery time: 3–5 business days
🚚 Shipping cost (VAT included):
• €4.90 for orders under €150
• Free for orders over €150
🔁 Return cost: €9
ZONE 2:
Denmark, Slovakia, Slovenia, Czech Republic, Poland, Luxembourg, Liechtenstein, Andorra, Monaco, San Marino, Vatican City, Portugal, Switzerland
📦 Delivery time: 3–5 business days
🚚 Shipping cost (VAT included): €9.90 on all orders
🔁 Return cost: €9
ZONE 3:
Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Romania, Serbia, Sweden, Albania, Bosnia, Cyprus, Iceland, Faroe Islands, Kosovo, North Macedonia, Malta, Montenegro, Turkey
Rest of the world:
Canada, USA, Mexico, Brazil, Argentina, Chile, South Africa, Morocco, Egypt, Tunisia, Australia, New Zealand, Japan, Hong Kong, China, South Korea, North Korea, Thailand, Russia, India, Nepal, Dubai, UAE, Ukraine
📦 Delivery time: 3–5 business days
🚚 Shipping cost (VAT included): €21.90 on all orders
🔁 Return cost: €21.90
