JEANSTRACK guarantees that all orders made before 1pm will be delivered to the courier on the same day (Spanish time), MONDAY to FRIDAY, provided that they are in stock, and except when they are made on Saturdays, Sundays and public holidays. In this case, the order will be processed on the next working day from that on which it was made. Please also note that these periods are calculated in working days and may be altered by local or national holidays. Remember, if the chosen payment method is a bank transfer, the order will not be sent until we have bank confirmation of the transfer.
- Orders will leave the warehouse from MONDAY to FRIDAY (except Saturdays, Sundays and public holidays) at 1pm.
Note: In no case will deliveries be made to P.O boxes.
Our delivery options for orders are:
Spain Peninsula:
* Standard Delivery: the delivery times detailed above are estimated for orders placed from Monday to Thursday before 13: 00h.no delivery on Saturday.
Spain Balearic islands:
Spain Canary islands:
In sales to the Canary Islands, no VAT (21%) will be charged. However, the customs system will apply to the corresponding tax charges. JeansTrack assumes the export SAD (Single Administration Document) and the customer assumes the import SAD. In no case will we be able to determine the tax amount to be paid by the customer when receiving their order because, in the case of the Canaries for example, this depends on the "I.G.C" (General Canary Islands Tax) and the "Aduanas de Canarias" (Canary Islands Customs). For INFORMATIONAL purposes, and in no case is this a fixed fee, Customs tends to charge between 25 and 50 euros for Import Duties and Administrative Customs Papers, in addition to the percentage corresponding to the I.G.I.C (General Indirect Canary Islands Tax). (We are not liable for any possible changes that Customs may make without giving prior notice).
INTERNATIONAL:
ZONE 1:
France / Germany / Italy / Netherlands / Belgium / Austria.
* Standard delivery: the delivery times detailed above are estimated for orders placed from Monday to Thursday before 13: 00h.no delivery on Saturday.
ZONE 2:
Denmark, Slovakia, Slovenia, Czech Republic, Poland, Luxembourg, Liechtenstein, Andorra, Monaco, San Marino, The Vatican, Portugal and Switzerland
ZONE 3:
Bulgaria / Croatia / Estonia / Finland / Greece / Hungary / Ireland / Latvia / Lithuania / Norway / Romania / Serbia / Sweden / Albania / Bosnia / Cyprus / Iceland / Faroe Islands / Kosovo / Macedonia / Malta / Montenegro / Turkey.
Rest of the world: Canada / USA / Mexico / Brazil / Argentina / Chile / South Africa / Morocco / Egypt / Tunisia / Australia / New Zealand / Japan / Hong Kong / China / South Korea / North Korea / Thailand / Russia / India / Nepal / Dubai / Arab Emirates / Ukraine.
Finally, you must choose your payment method, either by bank transfer, PayPal, debit or credit card or cash on delivery.
Purchase receipts will be sent to the e-mail address indicated by the user upon registration and can also be consulted in the registration account created by the user on the on-line store jeanstrack.com.
Jeanstrack.com will send an e-mail to the Customer, within the twenty four (24) hours following receipt of the order formalisation by the customer, containing an acknowledgement of receipt and confirmation of the purchase made.
